How To Fix HP Printer Offline

Sometimes it becomes very difficult when you will notice your HP printer offline. There is only one reason why it says Hp printer offline. It is because of no communication. A wireless printer is a mechanical device. HP printer can communicate with a regular desktop computer, laptop, smartphones, and tablets. If there is no communication between your HP printer and the device which you are using to print from. Then it shows the HP printer offline. In this article, we have mentioned various ways to turn your HP printer offline to online.

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HP Printer Setup

HP Printer Offline Windows 10

So if you are using a Windows 10 operating system, then you can consider the following instructions. This can be in any version of Windows. With these troubleshooting steps, we can turn your HP printer back to printing.

Fix HP Printer Offline Windows 10

Method #1 Uncheck Printer Offline And Pause Printing

If it’s a network printer then sometimes it shows up as offline

1: So go down to the search box from your windows computer type Control Panel. You will find the search box on the bottom left corner of your home screen.

hp printer offline
Control panel in windows 10

2: After going to the Control panel then we want to go over to where it says Devices and Printers.

hp printer offline
Devices and Printers

Inside Devices and Printer, you will see your printer now. If you’re seeing this grayed out printer icon which means HP printer offline. Now when you place your mouse icon, you will see status offline. So, this is a common problem. So, in this article, we will show you how to fix HP printer offline windows 10 and quickly rectify it.

hp printer offline
Devices and printer

3: So the first thing is to right-click on the grayed printer icon. Then click on the option “See what’s printing“. Then go up to the top left-hand corner and hit printer. After that remove the ticks from used printer offline and also pause printing. You want to remove those ticks by just clicking on them and removing them

Method #2 Running Troubleshoot

After performing method #1 if you find your printer offline and not printing then you need to run the Troubleshoot.

hp printer offline
Windows troubleshoot

Right-click on the grayed printer and then come down to where it says troubleshoot. Then hit the troubleshoot option and run the troubleshooter. However, this will try to fix any problems that is happening with that printer.

Method #3: Checking Network And Sharing Center Settings

Above all that is completed and you’re still having issues then we will show you some more things that you can do. What we’re going to do is move on to the next step.

hp printer offline
Windows network status

1: So go down to the bottom search bar of your windows. Type there Network Status. So, here you’ll see your internet status. Now, if you’re using Wi-Fi then you need to click on the Sharing option. If you are using ethernet then, click on the ethernet option on the top left-hand side. Then you need to click on the Network and Sharing Center.

Change advanced sharing settings
Change advanced sharing settings

2: So inside Network and Sharing Center go up to the top left-hand side. There you want to click on Change advanced sharing settings.

Advanced sharing settings
Advanced sharing settings

3:After clicking that, you want to make sure that the Network discovery button is. on. So, turn on Network discovery. Then turn on to Automatic setup for network-connected devices. Make sure you also got turn on the Printer file and sharing. Make sure that is all ticked and ready to go you’ve got your radio buttons in the right one. Otherwise, it won’t work. Then click on Save Settings.

HP Printer Offline

HP Printer Offline Mac

So, here in this section, we’re going to discuss on HP printer offline Mac (OS X). If your printer is not responding then it must have gone offline. As we have discussed earlier, it happens when your printer is not communicating with your Macbook or iMac. So, below are the instructions you need to follow.

Fix HP Pinter Offline Mac

Step #1: Check Connection Between printer And Mac.

hp printer offline mac
HP printer offline Mac

So first of all click on the Apple logo on the top left corner and click on System Preferences. After that check, your HP printer icon. If you notice a grayed printer icon over there, then your HP printer is offline.

Step #2: Remove Multiple Printers.

printer offline mac
Printers and scanners

So, if you have multiple printers inside your house then, remove printers from the list. To remove a printer click on the Apple logo. Then select System Preferences. After that select the HP printer you want to delete. Click on the “-” symbol to delete it from the list.

Step #3: Delete The Existing Print Queues And Add HP Printer

hp printer offline mac
Add HP printer on Mac

It is very important to make sure that there are not print queues. If you find any print queue then you should delete all of them. After deleting the print queue, you need to add the HP printer. To add the HP printer select your HP printer and click on the Add button. But make sure that you do not add HP Fax.

Step #4: Click Print Using or Use.

hp printer offline mac
Printers and Scanners

After deleting the print queues and adding the printer you need to click on Print Using or Use. After clicking print use then click the name of your printer. For example HP Photomatic 7820.


HP Printer Offline To Online By Printer Spooler Service.

A Print Spooler is a software program service which is designed to manage paper printing jobs sent from a computer to the printer. This software program is designed by Microsoft in their Windows computers.

hp printer offline print spooler
Print Spooler service

So, for this, we need to go down to the Windows search box. Type Services inside the search box. Then inside the services pane, we need to look for Print Spooler. Now it may be running if it’s disabled then turn it on to automatic. If it is already running just click stop and then click start and make sure the automatic Startup type Automatic is enabled. So, sometimes it just gets a little bit jammed up. So, just restart that or make sure it is running automatically.


How To Change HP Printer Offline To Online

Device Manager Method

Printer Device manager
Printer Device manager
Uninstall printer drivers from Device manager
Uninstall printer drivers from Device manager

So, go down to the bottom and type device manager and open it. Inside the device, the manager and go to your printer. You can see your printer. Right-click on this and to make sure everything is running okay. So go to properties. You should see this device is working properly. So, what we can do here is just close this pane off and then right-click and go to uninstall the device. Now, right-click and uninstall completely from here. If so if it’s still not working then delete the driver software from this device. Then go to the HP Support website and get the driver for that particular printer. After downloading the driver you need to install it. This method will help to change HP Printer offline to online.


How To Make HP Printer Offline To Online

Removing SNMP Status Method

SNMP stands for Simple Network Management Protocol. This is an application protocol. This application protocol helps to manage and monitor network devices and their functions. Using this method we can make HP Printer offline to online.

Remove SNMP application protocol
Remove SNMP application protocol

Now once all these troubleshooting steps are done and if he’s still grayed out then don’t worry. Go to the control panel and go to Devices and printers. Right-click on the printer and then we want to come down to where it says printer properties. So it will look for your IP address and the ports. Now click on Configure Port. Then a new window will open. Then you will find that the SNMP status enabled. So, uncheck then SNMP enabled option so that we can remove it. Once you remove this you can then apply and okay and hopefully your printer will come back online and it will start to show.
Then right-click on the HP Printer and set this as your default printer. Then once it is online, you should be able to print well with your HP Printer.

How To Fix HP Printer Offline Issue

Using Ethernet Cable (Wired Network)

HP Printer Offline
HP Printer Offline Solved using an Ethernet cable

When we use an Ethernet cable to connect a printer directly with router or modem, to enable wireless printing from wireless devices like iPad, smartphones, and laptops. Over time we experience printer offline issues while using the wired network. There are a few things we need to take care to fix this issue.

  • First of all, make sure the ethernet cable which is being used is connected properly on both ends on the printer and the router.
  • Make sure that the printer is wired with the same wifi router which is accessed by the devices like smartphone, iPad, or laptop.
  • Once the above things are checked go to the HP Printer Setup website from any of your browsers.
  • Download HP printer assistance and install it on your device. It will help to find the specific driver for the printer.
  • After running the downloaded software select the wired network radio button and click Next.
  • The printer will show up, select on it, and hit Next.
  • The setup is completed now restart the device which is being used for setup.
  • Upon restart try to make a print or scan. This method will fix HP Printer offline issue using the Ethernet cable.